ASAPP, INC.
63Patents
63Active
63Granted
56Portfolio score
Filing activity: Sep 1, 2016 → Aug 28, 2023
Most-cited patents
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US10210244B1 | Updating natural language interfaces by processing usage data | Physics | 791 | Active |
| US9715496B1 | Automatically responding to a request of a user | Electricity | 145 | Active |
| US10482875B2 | Word hash language model | Physics | 90 | Active |
| US9805371B1 | Automatically suggesting responses to a received message | Electricity | 83 | Active |
| US9807037B1 | Automatically suggesting completions of text | Electricity | 69 | Active |
| US10169315B1 | Removing personal information from text using a neural network | Physics | 45 | Active |
| US10083451B2 | Using semantic processing for customer support | Electricity | 29 | Active |
| US10109275B2 | Word hash language model | Physics | 29 | Active |
| US9892414B1 | Method, medium, and system for responding to customer requests with state tracking | Physics | 28 | Active |
| US10733614B2 | Assisting entities in responding to a request of a user | Electricity | 24 | Active |
| US10387888B2 | Assisting entities in responding to a request of a user | Electricity | 22 | Active |
| US10497004B2 | Automating communications using an intent classifier | Electricity | 19 | Active |
| US10097690B1 | Detecting events from customer support sessions | Electricity | 19 | Active |
| US10489792B2 | Maintaining quality of customer support messages | Physics | 19 | Active |
| US10453074B2 | Automatically suggesting resources for responding to a request | Electricity | 17 | Active |
| US11216510B2 | Processing an incomplete message with a neural network to generate suggested messages | Physics | 14 | Active |
| US11138970B1 | System, method, and computer program for creating a complete transcription of an audio recording from separately transcribed redacted and unredacted words | Electricity | 8 | Active |
| US10747957B2 | Processing communications using a prototype classifier | Physics | 8 | Active |
| US10535071B2 | Using semantic processing for customer support | Electricity | 7 | Active |
| US10984781B2 | Identifying representative conversations using a state model | Physics | 7 | Active |
| US11386259B2 | Removing personal information from text using multiple levels of redaction | Physics | 7 | Active |
| US10515104B2 | Updating natural language interfaces by processing usage data | Physics | 6 | Active |
| US11106975B2 | Fast neural network implementations by increasing parallelism of cell computations | Physics | 6 | Active |
| US11238278B1 | File matching with rationale alignment using neural networks and an optimal transport algorithm | Physics | 6 | Active |
| US11425064B2 | Customized message suggestion with user embedding vectors | Electricity | 5 | Active |
Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.