System and method for independently recognizing and selecting actions and objects in a speech recognition system
US7627096B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 14, 2005 |
| Grant date | Dec 1, 2009 |
| Priority date | — |
| Expiry date | Aug 18, 2026 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/0631
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for processing a call is disclosed. The method receives a speech input via a call and transforms at the speech input into a textual format. The method also creates a list of salient terms of actions and objects from the text, adjusts the confidence level of objects on the list if the dominant term is an action and selects a complimentary object from the list to combine with the action to form an action-object pair. The method further adjusts a confidence level of actions on the list if the dominant term is an object and selects a complementary action from the list to combine with the action to form the action-object pair, and routes the call based on the action-object pair.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.