Patent · US Active

Method and apparatus for the automated delivery of notifications to contacts based on predicted work prioritization

US8577015B2 · kind B2 · utility

6Cited by
176References
24Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 16, 2005
Grant dateNov 5, 2013
Priority date—
Expiry dateJan 7, 2031

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/402
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

In one embodiment, a contact center is provided that includes:

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.