Method and system for publishing ACD specific data
US8745142B2 · kind B2 · utility
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4References
44Claims
0Family size
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Inventor
Key dates
| Filing date | Mar 7, 2008 |
| Grant date | Jun 3, 2014 |
| Priority date | — |
| Expiry date | Sep 11, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/5175
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Method and system for publishing real-time data, that is unique and specific for administering automatic contact distribution (ACD) systems, via a simple standard and in locations that are accessed readily.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.