Jonathan Braganza
11Patents
1h-index
7Co-inventors
39Inventor score
Filing activity: Jun 20, 2018 → Feb 4, 2025
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US11546392B2 | In-conference question summary system | Electricity | 1 | Active |
| US11711407B2 | Automated pausing of audio and/or video during a conferencing session | Electricity | 0 | Active |
| US12381981B1 | Customer request routing system based on customers and agents | Physics | 0 | Active |
| US11349982B2 | Electronic communication system and method with sentiment analysis | Electricity | 0 | Active |
| US11178284B2 | Electronic communication system for providing expert information and method of using same | Electricity | 0 | Active |
| US11750737B2 | Electronic communication system and method with sentiment analysis | Electricity | 0 | Active |
| US12190868B2 | Customer advocacy through a virtual assistant coupled to a contact center | Electricity | 0 | Active |
| US11032092B2 | System and method for recording and reviewing mixed-media communications | Electricity | 0 | Active |
| US11818296B2 | Method to supply contact center resources during overflow state using back office personnel | Electricity | 0 | Active |
| US11798549B2 | Generating action items during a conferencing session | Electricity | 0 | Active |
| US11570304B2 | On-demand contact center electronic communication system and method | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.