Mayuresh Mohan Hegde
19Patents
5h-index
13Co-inventors
55Inventor score
Filing activity: Apr 17, 2007 → Aug 11, 2014
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US9178999B1 | Contact center monitoring | Electricity | 39 | Active |
| US9020131B2 | Contact center call back | Electricity | 10 | Active |
| US9154615B1 | Context profile identification and sharing | Electricity | 7 | Active |
| US8718272B2 | Contact center routing | Electricity | 7 | Active |
| US8837711B2 | Dynamic update of skills database | Electricity | 7 | Active |
| US8573474B2 | Technical support systems and methods | Electricity | 3 | Active |
| US8229090B2 | Voice portal communications | Electricity | 2 | Active |
| US8442207B2 | System and method for observing a communication session | Electricity | 1 | Active |
| US8621004B2 | Method and system for transfer of calls from an IP based phone | Electricity | 1 | Active |
| US8477909B2 | Testing call routing | Electricity | 1 | Active |
| US8200189B2 | Voice portal to voice portal VoIP transfer | Electricity | 1 | Active |
| US8428243B2 | Method and system for trunk independent gateway transfer of calls | Electricity | 1 | Active |
| US9020133B2 | Call occupancy management | Physics | 1 | Active |
| US9247064B2 | Tiered call routing | Electricity | 0 | Active |
| US8600032B2 | Method and system for a gateway transfer | Electricity | 0 | Active |
| US8559416B2 | System for and method of information encoding | Electricity | 0 | Active |
| US9106755B2 | Method and system for a gateway transfer | Electricity | 0 | Active |
| US8731172B2 | Method and system for trunk independent gateway transfer of calls | Electricity | 0 | Active |
| US8613099B2 | System for and method of dynamic extension assignment | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.