Inventor · Hoschton, GA, US

Roger Warford

28Patents
9h-index
14Co-inventors
68Inventor score

Filing activity: May 18, 2005 → Jun 8, 2018

Most-cited inventions

PatentTitleAreaCited byStatus
US7995717B2 Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto Electricity 228 Active
US8094803B2 Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto Electricity 56 Active
US9407768B2 Methods and system for analyzing multichannel electronic communication data Electricity 21 Active
US9300801B1 Personality analysis of mono-recording system and methods Electricity 20 Active
US9083801B2 Methods and system for analyzing multichannel electronic communication data Electricity 16 Active
US8594285B2 Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto Electricity 16 Active
US8781102B2 Method and system for analyzing a communication by applying a behavioral model thereto Electricity 15 Active
US9667788B2 Responsive communication system for analyzed multichannel electronic communication Electricity 11 Active
US8611523B2 Methods and systems for determining segments of a telephonic communication between a customer and a contact center to classify each segment of the communication, assess negotiations, and automate setup time calculation Electricity 9 Active
US9357071B2 Method and system for analyzing a communication by applying a behavioral model thereto Electricity 7 Active
US9942400B2 System and methods for analyzing multichannel communications including voice data Electricity 7 Active
US9191510B2 Methods and system for analyzing multichannel electronic communication data Electricity 7 Active
US9571650B2 Method and system for generating a responsive communication based on behavioral assessment data Electricity 6 Active
US9760838B1 Trend identification and behavioral analytics system and methods Physics 6 Active
US9779084B2 Online classroom analytics system and methods Physics 6 Active
US10129402B1 Customer satisfaction analysis of caller interaction event data system and methods Electricity 4 Active
US9837078B2 Methods and apparatus for identifying fraudulent callers Physics 2 Active
US9538008B2 Distress analysis of mono-recording system and methods Electricity 2 Active
US10262268B2 Predictive analytic systems and methods Physics 2 Active
US8078464B2 Method and system for analyzing separated voice data of a telephonic communication to determine the gender of the communicant Physics 2 Active
US9837079B2 Methods and apparatus for identifying fraudulent callers Physics 2 Active
US10021248B2 Method and system for analyzing caller interaction event data Electricity 1 Active
US9842590B2 Face-to-face communication analysis via mono-recording system and methods Electricity 1 Active
US10915824B2 Trend basis and behavioral analytics system and methods Physics 0 Active
US10194029B2 System and methods for analyzing online forum language Electricity 0 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.