Sergey Fedorov
15Patents
4h-index
14Co-inventors
57Inventor score
Filing activity: Feb 20, 1998 → Feb 2, 2018
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6408064B1 | Method and apparatus for enabling full interactive monitoring of calls to and from a call-in center | Electricity | 93 | Expired |
| US6047060A | Method and apparatus for enabling full interactive monitoring of calls to and from a call-in center | Electricity | 80 | Expired |
| US8995423B2 | Multimedia routing system for securing third party participation in call consultation or call transfer of a call in Progress | Electricity | 17 | Active |
| US8792632B2 | System and methods for scheduling and optimizing inbound call flow to a call center | Electricity | 10 | Active |
| US9654634B2 | Management of transaction routing to enterprise agents | Electricity | 3 | Active |
| US10277742B2 | System and methods for scheduling and optimizing inbound call flow to a call center | Electricity | 2 | Active |
| US8370480B2 | Method and system for propagating statistics between federated contact center sites for use in event distribution | Electricity | 2 | Active |
| US9537890B2 | Trust in physical networks | Physics | 1 | Active |
| US9888122B2 | System and method for dynamic call diversion | Electricity | 1 | Active |
| US10003621B2 | Multimedia routing system for securing third party participation in call consultation or call transfer of a call in progress | Electricity | 1 | Active |
| US9491204B2 | Multimedia routing system for securing third party participation in call consultation or call transfer of a call in progress | Electricity | 1 | Active |
| US10726112B2 | Trust in physical networks | Physics | 0 | Active |
| US9553988B2 | System and methods for scheduling and optimizing inbound call flow to a call center | Electricity | 0 | Active |
| US10171672B2 | System and method for dynamic call diversion | Electricity | 0 | Active |
| US10440182B1 | Management of transaction routing to enterprise agents | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.