Christopher Douglas Blair
42Patents
15h-index
7Co-inventors
74Inventor score
Filing activity: Jan 6, 1993 → Dec 11, 2018
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6404857B1 | Signal monitoring apparatus for analyzing communications | Electricity | 285 | Expired |
| US6757361B2 | Signal monitoring apparatus analyzing voice communication content | Electricity | 237 | Expired |
| USRE41608E1 | System and method to acquire audio data packets for recording and analysis | General | 165 | Active |
| US7466816B2 | System and method for analysing communication streams | Electricity | 125 | Active |
| USRE40634E1 | Voice interaction analysis module | General | 83 | Active |
| US7203285B2 | System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction | Electricity | 82 | Expired |
| US7587041B2 | System and method for analysing communications streams | Electricity | 79 | Active |
| US5432798A | Data communication method and system | Electricity | 79 | Expired |
| US7574000B2 | System and method for analysing communications streams | Electricity | 50 | Active |
| USRE43386E1 | Communication management system for network-based telephones | General | 26 | Active |
| US8285833B2 | Packet data recording method and system | Electricity | 23 | Expired |
| US7873156B1 | Systems and methods for analyzing contact center interactions | Physics | 22 | Active |
| US7991613B2 | Analyzing audio components and generating text with integrated additional session information | Electricity | 21 | Active |
| US7881216B2 | Systems and methods for analyzing communication sessions using fragments | Electricity | 18 | Active |
| US7852994B1 | Systems and methods for recording audio | Electricity | 15 | Active |
| USRE43324E1 | VOIP voice interaction monitor | General | 14 | Active |
| USRE41534E1 | Utilizing spare processing capacity to analyze a call center interaction | General | 13 | Active |
| US8050923B2 | Automated utterance search | Physics | 12 | Active |
| US7822018B2 | Duplicate media stream | Electricity | 10 | Active |
| US7925889B2 | Method and system for communications monitoring | Physics | 9 | Expired |
| USRE43255E1 | Machine learning based upon feedback from contact center analysis | General | 9 | Active |
| US7885813B2 | Systems and methods for analyzing communication sessions | Physics | 9 | Active |
| US8467518B2 | Systems and methods for analyzing contact center interactions | Physics | 9 | Active |
| US8442033B2 | Distributed voice over internet protocol recording | Electricity | 8 | Active |
| US8555178B2 | Enhancements to unified communications and messaging systems | Electricity | 8 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.