Joseph Ellsworth Hackman
15Patents
7h-index
18Co-inventors
55Inventor score
Filing activity: Sep 1, 2016 → Mar 10, 2023
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US10210244B1 | Updating natural language interfaces by processing usage data | Physics | 791 | Active |
| US9715496B1 | Automatically responding to a request of a user | Electricity | 145 | Active |
| US10083451B2 | Using semantic processing for customer support | Electricity | 29 | Active |
| US10733614B2 | Assisting entities in responding to a request of a user | Electricity | 24 | Active |
| US10387888B2 | Assisting entities in responding to a request of a user | Electricity | 22 | Active |
| US10489792B2 | Maintaining quality of customer support messages | Physics | 19 | Active |
| US10535071B2 | Using semantic processing for customer support | Electricity | 7 | Active |
| US10515104B2 | Updating natural language interfaces by processing usage data | Physics | 6 | Active |
| US11425064B2 | Customized message suggestion with user embedding vectors | Electricity | 5 | Active |
| US11588760B2 | Initialization of automated workflows | Electricity | 3 | Active |
| US11373044B2 | Maintaining machine language model state across communications channels | Electricity | 3 | Active |
| US11588759B2 | Automated communications over multiple channels | Electricity | 1 | Active |
| US11790376B2 | Predicting customer support requests | Electricity | 1 | Active |
| US11956187B2 | Natural language processing for information extraction | Electricity | 0 | Active |
| US12039545B2 | Third-party service for suggesting a response to a received message | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.