Labhesh Patel
139Patents
24h-index
50Co-inventors
93Inventor score
Filing activity: Mar 23, 2001 → Mar 22, 2024
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US7287692B1 | System and method for securing transactions in a contact center environment | Physics | 482 | Expired |
| US7490039B1 | Text to speech system and method having interactive spelling capabilities | Physics | 238 | Expired |
| US7864944B2 | Optimal call speed for call center agents | Electricity | 221 | Active |
| US8175007B2 | Call priority based on audio stream analysis | Electricity | 217 | Active |
| US7236580B1 | Method and system for conducting a conference call | Electricity | 117 | Expired |
| US7242303B2 | Navigation and coordination during emergencies | Physics | 91 | Expired |
| US7848510B2 | Method and system for recording automatic call distributor calls | Electricity | 70 | Active |
| US7702792B2 | Method and system for managing communication sessions between a text-based and a voice-based client | Electricity | 68 | Expired |
| US8299889B2 | Home entertainment system providing presence and mobility via remote control authentication | Physics | 65 | Active |
| US7178729B2 | Methods and devices for providing alerts for spoilage and hazardous combinations | Physics | 60 | Expired |
| US8432275B2 | Mobile device safety | Electricity | 43 | Active |
| US8503621B2 | Secure voice communication channel for confidential messaging | Electricity | 39 | Active |
| US7088814B1 | Method and system for automatic call distribution based on network resource availability and agent skills | Electricity | 37 | Expired |
| US7523859B2 | System and method for securing transactions in a contact center environment | Physics | 34 | Active |
| US7847815B2 | Interaction based on facial recognition of conference participants | Electricity | 34 | Active |
| US7792277B2 | Call centers with image or video based priority | Electricity | 33 | Active |
| US7398429B2 | System and method for tracing and logging for software module | Physics | 32 | Active |
| US8286183B2 | Techniques for task management using presence | Physics | 31 | Active |
| US7539127B1 | System and method for recovering from endpoint failure in a communication session | Electricity | 31 | Expired |
| US8675847B2 | Scalable conference bridge | Electricity | 30 | Active |
| US7778206B2 | Method and system for providing a conference service using speaker selection | Electricity | 26 | Active |
| US7653183B2 | Method and apparatus to provide data to an interactive voice response (IVR) system | Electricity | 25 | Active |
| US8269817B2 | Floor control in multi-point conference systems | Electricity | 25 | Active |
| US7706522B2 | Method and system for communicating with an automatic call distributor system agent | Electricity | 25 | Active |
| US8625749B2 | Content sensitive do-not-disturb (DND) option for a communication system | Electricity | 23 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.