Inventor · Londonderry, NH, US

B. Scott Smith

14Patents
13h-index
13Co-inventors
67Inventor score

Filing activity: May 30, 1991 → Sep 7, 1999

Most-cited inventions

PatentTitleAreaCited byStatus
US5832068A Data processing system with real time priority updating of data records and dynamic record exclusion Electricity 292 Expired
US5278898A System for managing a hold queue Electricity 156 Expired
US5790650A Telephone call center management system which supports multi-user and separate private applications Electricity 151 Expired
US5822400A Call record scheduling system and method Electricity 135 Expired
US5592543A Method and system for allocating agent resources to a telephone call campaign Electricity 104 Expired
US5594790A Method for selecting and controlling the automatic dialing of a call record campaign Electricity 94 Expired
US6816880B1 Browser user inter face for client workstation Electricity 76 Expired
US6141412A Unscheduled event task processing system Electricity 76 Expired
US5517566A Method for allocating agent resources to multiple telephone call campaigns Electricity 59 Expired
US5495523A Method for low priority telephony system assisted dialing Electricity 46 Expired
US6587557B1 System and method of distributing outbound telephony services over a computer network Electricity 33 Expired
US5295184A Dynamically adjustable call pacing system Emerging Cross-Sectional Technologies 26 Expired
US6721778B1 Unscheduled event task processing system Electricity 26 Expired
US6754332B1 Object oriented system and method for directing incoming telephone calls Electricity 10 Expired

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.